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January 21, 2018 12:41 pm
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Frequently Asked Questions

  My Account Control Panel   Help Index  
Where is My Account Management Control Panel?

You will find a link to your control panel in the top menu row and also in the footer "my Account" after you have logged in. Just click on the link named "My Account". There you will be able to edit your personal data, as well as edit and relist auctions you have listed.
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How do I edit my personal data?
Login and go to My Account, click on the edit my personal profile link. Once there you will be able to change your password, address and other personal information that you may want to change. This is also where you can subscribe or unsubscribe to the newsletter.
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Key Word Watch

Key Word Watch is your assistant to keep an eye on auctions which are opened pertaining to your keywords.

To use this feature, insert keyword(s) into the Keyword or Auction Watch list that you are interested in. When these keywords appear in an auction's title or description, you will receive an e-mail informing you that an auction has been opened containing your keyword(s)

You may also add a user's nickname and if that user opens an auction you will get notification by e-mail. All keywords must be separated by a space when entering into your Auction Watch list.


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Buyer RFP Management: Cancelling an RFP Posting
Buyer can cancel a Sealed Bid or Reverse Auction prior to the bid start time. Once bidding has started, the auctions cannot be stopped.

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Buyer RFP Managerment: Seller (bidder) Contact Infomation
This page will give you the RFP winner's information, once the RFP winner (Bidder) logs on and pays the iSolar Exchange Service Transaction Fee.
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Bid Management: Active Bids
This is where all active RFP auctions are listed. With a quick glance you can see when your listing starts or when the listing ends. Use this link when you want to edit or delete a listing. You can only edit or delete a listing prior to the bidding start time.

Once the Sealed Bids bid starting time begins you must contact the auction admin if you need to edit or delete the listing for some reason.

You may click on the title to view the listing. To edit, click on the little notepad image under the edit column. On the edit page, you may change the details.
If you want to delete any item, just click in the box(s) under the delete column and then click "Process selected auctions".

You cannot cancel Reverse Auction Bids.
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Bid Management: Closed Bids
This is where all of your closed Bids will be listed. With a quick glance you can see when the auction started, ended, number of bids received.
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Bid Management: Buyer's Contact Information
Once the successful winning RFP Supplier has paid his iSolar Exchange Service Transaction Fee via PayPal, the Buyer contact information will appear on this page.
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Bid Management: Bidder Canceling Bids
Sealed Bids, a Bidder can withdraw or cancel a bid prior to bid closing. Go to the Control Panel and open up the current bid page.

Check the delete button box on the bid you want to cancel, and then click on delete. Bid will be canceled.

Bidder should be aware, once you withdraw a Sealed Bid, you cannot resubmit a new bid on that auction.

Reverse Auction bids cannot be canceled

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Bid management: Your Invited RFP List to Private Events
This will show private RFP Auctions you have been invited too.

Private auctions are not visible to the general public unless you are invited to the RFP by the Buyer.

You cannot bid on this project unless you are invited too.
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Buyer RFP Management: Block Bidder or Black List
Login and go to your control panel, click on Black Lists from the user menu choices.

To create a new Black List, just enter the title of the Black List you want to create. You may have unlimited Black Lists. Once you have created the list, you will need to add the users to the list that you want to block from accessing your listed items.

To add a user's name to the list, click on the list name from the create a List page. You will be taken to a page where you may enter the users' usernames.

You will need to enter the username of the person(s) you want to add to the list.

You may search for a user by User Name to find the users' correct username you may want to add to your Black list.
You may delete a user at anytime. You may also delete any list you have created by clicking on the delete button on the main Black Lists page.
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Buyer RFP Management: Closed RFP's
This is where all of your closed RFP auctions will be listed. With a quick glance you can see when the auction started, ended, number of bids received. Use this link when you want to re-list or delete a listing that has closed. You may only re-list or delete a listing that has not received any bids.

You may click on the title to view the listing. To re-list, click on the checkbox and select the new duration. To edit, click on the little notepad image. On the edit page, you may change the details.

If you want to delete any listing, just click in the box(s) under the delete column and then click "Process selected auctions".
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Buyer RFP Management: Invited Bidder List
Login and go to your control panel, click on Invited Users Lists from the user menu choices. To create a new Invited User List, just enter the title of the List you want to create. You may have unlimited Invited Users Lists.

Once you have created the list, you will need to add the users to the list that you want to invite to have access to your listed items. To add a user's name to the list, click on the list name from the create a List page. You will be taken to a page where you may enter the users' usernames.
You will need to enter the username of the person(s) you want to add to the list.

You may search for a user by User Name to find the users' correct username you may want to add to your Invited Users list.

You may delete a user at anytime. You may also delete any list you have created by clicking on the delete button on the main Invited Users Lists page.
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Buyer RFP Management: Active RFP's
This is where all active RFP auctions are listed. With a quick glance you can see when your listing starts or when the listing ends.

Use this link when you want to edit or delete a listing. You can only edit or delete a listing prior to the bidding start time.

Once the bid starting time begins you must contact the auction admin if you need to edit or delete the listing for some reason. You may click on the title to view the listing. To edit, click on the little notepad image under the edit column.

On the edit page, you may change the details. If you want to delete any item, just click in the box(s) under the delete column and then click "Process selected auctions".

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View Feedback
You may click on the link to view your feedback from your control panel by clicking on the "View Feedback" link.

You may also view your feedback from any auction you have listed by clicking on your name, which will take you to your public profile page. Here you may view your feedback by clicking on the "View Feedback" link. You may also click on the number of feedback beside your name in any item you have listed.
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E-Mail Preferences - for Notices
By going to the Account Management portal, you can choose what level of email notifications you want.

Click on to Perferences and choose.

Do you want to subscribe to our newsletter?

Do you want to receive auction confirmation emails?

Do you want to receive out bid notification emails?

Do you want to receive auction ending with no winner emails?


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